Collection of Information
Use of Information
We collect information for the following purposes:
Making a Donation: To make a donation through the Platform, you must register for an account and create a donor profile as set out above. You will also be required to provide us with the name of the charity which you would like to make a donation to, the amount you are donating, the currency in which you are making your donation and your payment information such as your credit card information and billing address. We will use this information to process your donation, and we will also disclose this information to the applicable charity to which you are making the donation to enable such charity to provide you with a tax receipt (if applicable). We will share this information if required by registered charities if they are issuing tax receipts.
If you use any third-party platforms that we support such as Facebook or Twitter to share information about a donation you have made with your network, such information will be publicly available and searchable on the Internet.
If you opt-in to receive marketing communications from us, we will keep you up to date on our products and services. You may withdraw your consent to receiving marketing communications from us at any time by following the opt-out instructions in each communication.
We also collect statistics about use of the Services which we use for analytics including predictive analytics. Aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to other members or third parties.
Disclosures & Transfers
The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you. In certain areas, such as when you provide credit card or other payment information to us, the Platform works to help protect the security of your credit card and other payment information during transmission by using industry standard Secure Sockets Layer (SSL) encryption technology through Stripe’s technology. You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your email account information or your password for the Services to third parties.
Amendment of this Policy
Access and Accuracy
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavour to deal with all requests for access and modifications in a timely manner. We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.
You can help by keeping us informed of any changes such as a change of address or telephone number.